Claims with Drain Protection UK

All plans guarantee absolutely ZERO excess to pay!

Protection Plan 1: Drainage

Engineer/Tradesman costs and call out charge up to £500 per/year on any accidental or environmental damage to Drainage or Plumbing Systems within the boundary of your home.

Protection Plan 2: Boiler & Central Heating

Engineer/Tradesman costs and call out charge up to £2000 per/year for issues relating to your Boiler & Central Heating throughout the year.
This Plan includes an Annual Boiler Service on or after the twelfth month of your policy start date.

Protection Plan 3: Drainage PLUS Boiler & Central Heating

Engineer/Tradesman costs and call out charge up to £2000 per/year for issues relating to your Boiler & Central Heating / Drainage or Plumbing Systems within the boundary of your home throughout the year.
This Plan includes an Annual Boiler Service on or after the twelfth month of your policy start date.

Appliance Protection: Plan Add On

Engineer/Tradesman costs and call out charge or machine replacement up to £500 per/appliance on faults to your registered appliances throughout the year.
Add Appliances at any time throughout your time with us.

• We advise you check your Protection Plan Agreement document to make sure your problem is covered.
• If you need an engineer, but the repair is not covered by your Protection Plan Agreement then you may be liable for extra costs. Your engineer should inform you where possible if you have incurred extra costs before carrying out any work. You should always double-check the small print of your agreement document to check for any exclusions before you have repair work done on your Home Systems.
• When you are setting up any new policy, it’s important note the level of coverage you require. While it’s impossible to plan for every outcome, take time to think about your needs as a homeowner. Remember our policies don't just cover Drainage and Plumbing systems. We cover the 3 main aspects of your home including Boiler & Heating & Appliance cover.
• If you have further questions about using your policy with Drain Protection UK for Plumbing & Drainage needs - please contact us. We can provide pointers and can often troubleshoot over the phone.
• To make a claim on your existing Policy please call our Claims Line: 0800 689 0157

After registering Your Protection Plan with us:

• You will be covered immediately and will be able to claim after 28 days.
• We will mail all your policy information 1st Class recorded delivery which will include your personal Drain Protection UK Policy ID number.

Register Your Plan

When you are setting up any new policy, it’s important note the level of coverage you require. While it’s impossible to plan for every outcome, take time to think about your needs as a homeowner. Remember our policies don't just cover Drainage and Plumbing systems. We cover the 3 main aspects of your home including Boiler & Heating & Appliance cover.

If you have further questions about using your policy with Drain Protection UK for Plumbing & Drainage needs - please contact us. We can provide pointers and can often troubleshoot over the phone.

Switch to usChoose Plan

Excluded On All Plans:

• Claims in the first 30 days.
• Pre-existing, system design or installation faults.
• Underfloor heating and controls.
• Boiler repairs above £300 (per claim) in the first three months of your cover.
• Boiler service before the twelfth month of your policy start date.
• The boiler will not be replaced during the first 6 months following the initial policy start date.
• Damage caused by weather or freezing.
• Damage caused by or arising from sludge, scale and other debris in the central heating system and related pipework
• Damage arising as a result of disconnection from, re-connection to or interruption of the gas, electricity or water mains services to your home.
• Electrical “Terminal Ends” (for example such as light bulbs, extractor fans, electric showers, domestic appliances).
• Damage caused when your home is unoccupied for more than 30 days in a row.
• Landlords or Guest Houses/B&Bs if policy doesn't directly state that you have Landlord Protection Planwith us.
• Cosmetic Damage.
• Any water supply pipe outside the boundary of your home or for which you are not responsible, or freshwater pipes beneath or inside any building or outbuilding.
• Shared drains.

• We advise you check your Protection Plan Agreement document to make sure your problem is covered.
• If you need an engineer, but the repair is not covered by your Protection Plan Agreement then you may be liable for extra costs. Your engineer should inform you where possible if you have incurred extra costs before carrying out any work. You should always double-check the small print of your agreement document to check for any exclusions before you have repair work done on your Home Systems.
• When you are setting up any new policy, it’s important note the level of coverage you require. While it’s impossible to plan for every outcome, take time to think about your needs as a homeowner. Remember our policies don't just cover Drainage and Plumbing systems. We cover the 3 main aspects of your home including Boiler & Heating & Appliance cover.
• If you have further questions about using your policy with Drain Protection UK for Plumbing & Drainage needs - please contact us. We can provide pointers and can often troubleshoot over the phone.
• To make a claim on your existing Policy please call our Claims Line: 0800 689 0157

We strive to provide high-quality work, professionalism and reliable customer service.