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What Should Be Covered On Your Boiler Policy

01/12/2020
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When the time comes to take out a policy, it can be difficult to ascertain which eventualities you need to have covered. For example, boiler and heating cover can incorporate a number of things, some of which may not be required in your particular circumstances. Here at Drain Protection UK, we have been operating within this industry for a number of years. As such, we are more than happy to illustrate some of the problems which you should ensure are included.

Boiler Breakdown

Boiler and heating cover is often seen to be the most important type of insurance plan, and it is not hard to see why. Your property’s central heating system is crucial to safeguarding a living environment that is enjoyable all-year-round, and a breakdown can drastically impact your comfort. Regardless of whether you have a gas boiler, or one that runs on electricity, it is unwise to leave problems to fester. Cold showers, freezing cold radiators - these are just some of the consequences you could be forced to endure for an extended period, were you to omit boiler breakdown from your insurance package.

Boiler Replacement Contribution

If you have ever been forced to purchase a replacement boiler, you will be able to testify to the extreme costs that this can result in. It would therefore be unreasonable to expect your chosen insurance firm to supply all the necessary funds to buy a new unit; however, this is not to say that they cannot contribute. Having a working boiler and central heating is seen as essential to have comfortable living conditions, and as such, this should not be overlooked when creating an insurance package.

Damaged Internal Pipes

Unfortunately, not all problems related to your boiler can be resolved in a smooth-and-seamless fashion, particularly if you do not have the necessary skills to look into the heart of the unit. For issues such as damaged internal pipes, the most sensible approach would be to acquire the assistance of a gas safe registered engineer. Rather than expose yourself to carbon monoxide, for example, by meddling in things which you are unfamiliar with, use your coverage to bring in those more proficient in this field.

Annual Boiler Service

As a new homeowner, this may come as news to you, but the fact of the matter is that year-in, year-out, you are required to get your boiler serviced by an approved engineer. In short, this is an activity which is designed to provide you with peace-of-mind that your unit is working in a sufficient manner, and that there are no internal issues which cannot be seen by the naked-eye. Whilst there is nothing wrong with sourcing your own firm to conduct this operation, soliciting the services of your insurance provider for your annual service can ensure that no stress is endured in a prolonged search.

What Can We Help You With?

Have you been struggling to arrange boiler and plumbing cover from a reputable company with a wealth of experience? Would you like to purchase cover including issues related to hot water and broken parts? In case you were previously unaware, allow us to introduce ourselves - we are Drain Protection UK. You will be hard-pressed to source an alternative firm that can offer a vast number of cover options as we are able to. Our team endeavour to provide you with solutions which avert home emergencies, or at the very least ensure that they are resolved quickly. If you wish to find out more about our operations, our website’s contact page will instruct you of the best way to speak to a member of our team.

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Things To Look For When Choosing Home Emergency Cover

29/09/2020
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These days, it is becoming increasingly popular to have home emergency cover and many homeowners are ensuring that this is a policy that they take out.

This type of insurance is slightly different from your standard home insurance which helps to repair/replace your home and your belongings in the event of fire or theft, for example. Typically, a home emergency policy will cover a range of common household events such as blocked drains, burst pipes and boiler breakdowns.

Whilst it is undeniably beneficial to have this type of insurance and you shouldn’t hesitate to arrange it, with lots of different policies to choose from, it can be difficult to know which to opt for. Home emergency cover tends to vary quite considerably depending on the provider that you choose, the plan you take out and how much you pay monthly. So, to help anyone who is trying to get the best home emergency cover, below are a list of things to look out for in a policy.

Comprehensive cover of all essentials

The first thing to look at when you’re considering a home emergency cover plan is what is actually covered. There are a few things that you should try to ensure the policy you choose covers;
● Drainage and plumbing
● Boiler and heating
● White goods appliances
● Guttering and roofing

Remember to look into exactly what is covered under these main groups too and ensure that it at least covers the basics that you would expect. Never purchase home emergency cover without knowing exactly what your plan includes.

Transparent pricing and low excess fees

It is best to purchase your cover from a provider that is completely transparent regarding pricing too. Unfortunately, it is far too easy to get stung with a huge bill even though you have insurance, so make sure you know exactly what you would have to pay and when. Whilst looking into this, check the excess fee too, ideally, this should be as low as possible.

24/7/365 claim line and emergency call outs

Many homeowners are well aware that household problems happen at the most inconvenient and unexpected times, so try to find a provider that has a 24/7/365 claim line. This way, no matter when you have a problem, you know that you can call your provider who will send someone out to you as quickly as possible to solve the issues you’re experiencing.

Dedicated and helpful support team

Customer service is incredibly important when looking into home emergency cover and you should ensure that you’re satisfied with the service being provided. If possible, try to find a provider that can even offer you support over the phone as well, as this way you may be able to fix some of the household problems you experience without needing someone to come out.

Qualified and registered engineers

It is so important to ensure that the home emergency insurance you’re looking at only uses qualified and registered engineers. You need to be able to trust the people your provider will be sending out to your property, so always check who they work with. Ideally, they will have engineers that are vetted and verified by an independent company like Checkatrade.

Getting home emergency cover

Hopefully, when ensuring that the policy you choose benefits from everything mentioned above, you will be covered for all eventualities. You will be able to rest assured knowing that thanks to your home emergency cover, in the event of an emergency, no matter the time of day, someone will be able to help. Remember, don’t be afraid to ask questions when choosing a policy to find out everything you need to know, a good provider will be more than happy to help you.

When looking for home emergency cover, be sure to visit the Drain Protection UK website. We have different plans available, all of which provide you with a high level of protection as standard. When you choose our insurance, you will also benefit from unlimited call-outs and claims too, so you will never need to worry. You can find out more about how we work over on our website, but of course, someone will be on hand to assist you over the phone if you require any additional information.

drain protection uk

Appliances Typically Listed On Insurance Claim Forms

06/11/2020
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New appliances should have first-class cover as soon as possible

Should you have recently purchased a new property, accompanied by a number of top-of-the-range appliances, it is important that you arrange first-class cover as soon as possible. There are various firms and plans to choose from, and so there is not necessarily one which directly caters to your individual needs. Thankfully, there are some companies which allow you to tailor-make a plan that conforms to your specific requirements. Below, you can read through some of the home appliances that are a must-have on your policy, courtesy of the Drain Protection UK team.

Washing Machines

Although you may not realise it, the washing machine is considered to be an essential part of the modern home, and for good reason. As far as home appliances go, this is something which allows you to feel comfortable, no matter which outfit you put on - not only this, but it gives you the opportunity to leave the home smelling fresh. Repairing or replacing these types of units can prove to be incredibly expensive; as such, you should not delay in getting them listed on your home appliance insurance, irrespective of who your provider is.

Fridge-Freezers

If you have ever experienced a power cut within your home, you will be familiar with the sense of fear and dread associated with not having electricity to support your fridge-freezer. The same goes for those of you that have experienced a malfunction with this appliance - it is, after all, the source of much of your sustenance. It can be incredibly difficult to live a comfortable life without having access to a working fridge-freezer, hence why it should always be one of the first units that you list upon your insurance coverage plan.

Flatscreen TVs

For some people, their television is one of the most important appliances within their home, and this will undoubtedly come as no surprise to you. It is a source of constant entertainment, regardless of your age. Therefore, when you encounter issues with your TV, it is understandable that you want to get the problem resolved as quickly as possible. Whilst there is occasionally a manufacturer’s warranty, this often does not exceed 12 months. Thankfully, if you have this appliance listed on your insurance coverage, you will not have to break out in a panic if something goes wrong.

Cookers

As mentioned previously, your fridge-freezer is intrinsic to safeguarding the wellbeing of you and your family; the same must also be said of your cooker. Although you may be able to get away with using a microwave for some foods, without your cooker you will find it incredibly tough to prepare meals which are balanced and healthy in nature. The importance of kitchen appliances should never be understated, and so as soon as the extended warranty runs out, this is a prime candidate to be listed under your appliance cover plan.

An Introduction To Drain Protection UK

If you are someone that recognises the urgency of getting appliance breakdown cover sorted, and would like to entrust this to a company that services the United Kingdom, you will be delighted to hear that your long-awaited search for a solution has come to an end. Here at Drain Protection UK, we give you the opportunity to create a bespoke plan which includes multiple appliances and ensures that accidental damage does not bring your household to a standstill. Should you wish to make an inquiry into our services, our customer support representatives will be more than happy to answer your questions. To get in touch, all you need to do is visit the contact page and fill out the form provided.

drain protection uk

Things To Look For When Choosing Home Emergency Cover

29/09/2020
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These days, it is becoming increasingly popular to have home emergency cover and many homeowners are ensuring that this is a policy that they take out.

This type of insurance is slightly different from your standard home insurance which helps to repair/replace your home and your belongings in the event of fire or theft, for example. Typically, a home emergency policy will cover a range of common household events such as blocked drains, burst pipes and boiler breakdowns.

Whilst it is undeniably beneficial to have this type of insurance and you shouldn’t hesitate to arrange it, with lots of different policies to choose from, it can be difficult to know which to opt for. Home emergency cover tends to vary quite considerably depending on the provider that you choose, the plan you take out and how much you pay monthly. So, to help anyone who is trying to get the best home emergency cover, below are a list of things to look out for in a policy.

Comprehensive cover of all essentials

The first thing to look at when you’re considering a home emergency cover plan is what is actually covered. There are a few things that you should try to ensure the policy you choose covers;
● Drainage and plumbing
● Boiler and heating
● White goods appliances
● Guttering and roofing

Remember to look into exactly what is covered under these main groups too and ensure that it at least covers the basics that you would expect. Never purchase home emergency cover without knowing exactly what your plan includes.

Transparent pricing and low excess fees

It is best to purchase your cover from a provider that is completely transparent regarding pricing too. Unfortunately, it is far too easy to get stung with a huge bill even though you have insurance, so make sure you know exactly what you would have to pay and when. Whilst looking into this, check the excess fee too, ideally, this should be as low as possible.

24/7/365 claim line and emergency call outs

Many homeowners are well aware that household problems happen at the most inconvenient and unexpected times, so try to find a provider that has a 24/7/365 claim line. This way, no matter when you have a problem, you know that you can call your provider who will send someone out to you as quickly as possible to solve the issues you’re experiencing.

Dedicated and helpful support team

Customer service is incredibly important when looking into home emergency cover and you should ensure that you’re satisfied with the service being provided. If possible, try to find a provider that can even offer you support over the phone as well, as this way you may be able to fix some of the household problems you experience without needing someone to come out.

Qualified and registered engineers

It is so important to ensure that the home emergency insurance you’re looking at only uses qualified and registered engineers. You need to be able to trust the people your provider will be sending out to your property, so always check who they work with. Ideally, they will have engineers that are vetted and verified by an independent company like Checkatrade.

Getting home emergency cover

Hopefully, when ensuring that the policy you choose benefits from everything mentioned above, you will be covered for all eventualities. You will be able to rest assured knowing that thanks to your home emergency cover, in the event of an emergency, no matter the time of day, someone will be able to help. Remember, don’t be afraid to ask questions when choosing a policy to find out everything you need to know, a good provider will be more than happy to help you.

When looking for home emergency cover, be sure to visit the Drain Protection UK website. We have different plans available, all of which provide you with a high level of protection as standard. When you choose our insurance, you will also benefit from unlimited call-outs and claims too, so you will never need to worry. You can find out more about how we work over on our website, but of course, someone will be on hand to assist you over the phone if you require any additional information.

drain protection uk

Different Scenarios Where Plumbing And Drainage Insurance Will Be Beneficial

24/08/2020
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When you purchase a new property, you will require many different insurance policies.

From buildings insurance and contents insurance to life insurance and income protection insurance, it is likely that you will be setting up multiple types of cover to ensure that you will never need to worry in the event of an emergency. However, there is one type of cover that is frequently overlooked, yet still incredibly beneficial to have; plumbing and drainage cover.

There is no denying that like all other insurance policies, plumbing and drainage will provide you with peace of mind and with many comprehensive covers available, it is easy to find something that is affordable yet still inclusive enough to meet your needs. If you’re wondering whether this type of insurance is worthwhile and whether you’d actually even ever require this type of protection, keep reading today. Below is a list of different scenarios where you will thank yourself for having plumbing and drainage insurance.

Flooding in the bathroom

It is fair to say that bathroom flooding isn’t as uncommon as people assume and it is actually really easy for your bathroom to become filled with water. Having a sink, toilet, shower and bath all in one room can cause serious damage if a pipe is to get clogged or if a pipe bursts. You will definitely be glad that someone is on hand to help you if your bathroom is flooding.

Leaks under the kitchen sink

Another common place where you can expect to have plumbing issues is in the kitchen. Whilst a small leak under the kitchen sink may not seem like a big deal, if left unattended or if it is a bigger leak, it can be a whole different story. Having plumbing and drainage insurance will be beneficial if you ever need help with the leak itself or the aftermath of the leak.

Blocked or broken guttering

You may find that over time, your gutters no longer work as effectively as they should. Whether they are blocked and require clearance, or they’re broken and need repair, it is likely that your insurance will cover this. Leaving your guttering in a bad way can cause more problems than you may initially realise, after all your roofline is the first line of defence.

Slow drainage in your sinks

Many homeowners will agree that slow drainage in your sinks can be frustrating and sometimes, if you have tried to unblock this yourself but it hasn’t worked, there may be a bigger issue. A blockage in your plumbing and drainage system can be complex and costly to resolve, but thankfully this is something your plumbing and drainage insurance can help with.

Water supply pipe problems

Often, your water supply pipes are forgotten about until there is a problem with them. Due to the sheer amount of water that these pipes carry, having a leak or a pipe collapse can be extremely problematic. It is often your responsibility to fix any supply pipe problems on your property too, so easily being able to contact someone for help can be undeniably beneficial.

Missing or broken roof tiles

We are lucky not to experience many extreme weather conditions here in the UK, however, even our storms can still pull tiles from your roof. It is likely that you won’t notice a tile is even missing until you begin to experience internal water damage and at this point, you will need some help. Again, this is something that your plumbing and drainage cover is useful for.

Getting plumbing and drainage policys

Ultimately, all of the scenarios above aren’t uncommon and it is highly likely that during your time as a homeowner you will experience at least one of the issues mentioned above, if not more. Whilst plumbing and drainage policy is easy to overlook, especially when you have lots of other policies to arrange, you can guarantee that you will thank yourself in the long run for making time to set up this type of insurance too.

If you’re searching for a company who can assist you with plumbing and drainage insurance, be sure to visit the Drain Protection UK website today. We can provide you with three essential types of cover; drainage and plumbing, heating and boiler, and also home appliances, so you can sit back and relax knowing that we will take care of any unforeseen problems. With policies starting from as little as £6.99 a month, our insurance is affordable for all homeowners too. Don’t hesitate to contact us if you have any questions.

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Why All Homeowners Should Have A Boiler Service Contract

28/07/2020
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The vast majority of homes up and down the UK will have a boiler

And use central heating to keep their home warm during the winter months. Whilst many rely on their boiler for heat and hot water, unfortunately not all homeowners have any boiler and central heating cover, so if their boiler breaks, it is likely that they will be stung with a huge bill.

On top of this, it is also fairly uncommon for homeowners to carry annual services on their boilers too. Whilst this isn’t a legal requirement, if you don’t rent out your property, it goes without saying that it is incredibly beneficial. All homeowners really should consider a boiler service contract to ensure that they are benefiting from an annual boiler service and if you’re wondering why, keep reading today. Below our team here at Drain Protection UK have put together a list of reasons for you to consider.

Ensure optimal performance
You shouldn’t have to put up with cold showers, no heating, radiator faults, expensive bills or noises coming from your boiler, but many homeowners do. These issues can be overlooked and homeowners become used to their boiler not working properly. However, with an annual service, this will no longer be the case, you can ensure that your boiler is always running efficiently.

Prevent small problems becoming huge issues
It goes without saying that regular maintenance can help prevent expensive, inconvenient and needless boiler breakdowns. Often, breakdowns are caused by small problems which have got worse over time, meaning you could’ve prevented them from happening. These small issues are things that will be picked up in a boiler service, so you can help prevent breakdowns altogether.

Lengthen your boiler’s lifespan
On average, you can expect a well-maintained boiler to last for around ten to fifteen years, however, having a boiler service contract can help it to last much longer. As you’re probably well aware, replacement boilers aren’t cheap and having to buy a new boiler isn’t ideal. So, doing all you can to prolong the life of your boiler should be something you want to do.

Protect yourself and your family
Having an annual boiler service isn’t only about ensuring that it is working efficiently, probably one of the most important reasons to have a boiler service contract is to keep your family safe. This service will check for things such as Carbon Monoxide leaks, which are odourless, colourless and tasteless, yet very poisonous. This service may even save lives.

Experienced and qualified opinions
Not all homeowners know much about boilers and it can be difficult to know when something is wrong. Thankfully, having a boiler service contract will ensure that your boiler is checked over by an experienced and qualified engineer at least once a year. They will be able to inform you of any problems and also provide you with a professional opinion regarding how to proceed too.

Make sure your warranty is valid
The vast majority of boilers will come with a manufactures warranty, sometimes quite a lengthy warranty too. However, in order to keep this valid, they will usually require you to undertake an annual service. More often than not, this alone is a good enough reason to have a boiler service contract, after all, having a valid warranty can save you hundreds of pounds if an issue arises.

Ensuring you have a boiler service contract
Ultimately, it is clear to see why having a boiler service contract is such a brilliant idea and as a homeowner, if you rely on your boiler then you can guarantee that you will thank yourself in the long run for undertaking an annual boiler service. Whilst you may worry about the cost of these services, thankfully some boiler and central heating covers will include a boiler service, so your insurance will cover the costs for you.

Here at Drain Protection UK, we can provide you with boiler and central heating cover that includes a boiler service contract. Our ‘Full Protection Plan’ includes an annual boiler service and when required we will send a Gas Safe registered engineer to carry this out for you. If you would like to find out more about this plan, please don’t hesitate to get in touch today. A member of our team will be happy to assist you further in this regard.

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Reasons Why You Need An Appliance Plan

01/07/2020
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With Drain Protection UK You Can Include Up To 4 Appliances Absolutely Free



- Washing machine
- Tumble dryer
- Dishwasher
- Refrigerator
- Freezer
- Cookers and hob
- Flat Screen TV

The Appliance Service Plan is a service policy that protects you from unexpected repair costs, regardless of when or where you bought your appliance. It helps guarantee your appliances are running reliably when you need them, (like your washing machine running smoothly,) so you and your family stay comfortable all year round.

All appliances will eventually break down – and usually it’s at the worst possible time. Drain Protection UK protects all your appliance including new purchases and older utility’s. The cost to repair even one appliance could devastate your allocated monthly budget.

All our plans include appliance’s as standard with a NO CLAIMS cost through your time with us.

Kitchen appliances, i.e. Cookers, Hobs Fridge Freezers and Washing Machines are some of the most expensive items we can own. When they become ‘part of the furniture’ (pun intended!’) It is easy to forget just how important they are to you especially when running a busy home. We also include flat screen TVs in our plans – and will repair or replace the item on a like for like basis up to a value of £300 per Appliance.



You will often receive a warranty with any new appliance. Warranty’s usually give you one year’s cover from the sale date. The trouble with the warranty is that after the cover period ends you could be stuck with a defunct appliance that has no use – The homeowner must pay at expensive private company who often charge over the odds and can take advantage making the whole process far more expensive than necessary. Drain Protection UK is a fully independent company that has access to reputable engineers nationwide. We know the importance of having an appliance plan and can’t emphasis enough the peace of mind it provides to ensure you don’t have to deal with extra hassle or costs.

If you come into problems with any of your appliances, a kitchen appliance plan will ensure that no breakdown is left unresolved. If we are unable to fix your appliance on site, we will order the replacement part. If your appliance is deemed beyond all economical repair, we will replace your appliance on a like for like basis. (Subject to Terms & Conditions.)

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Who’s Responsible for the Sewer & Drainage Network?

01/06/2020
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Generally speaking, you’re usually responsible for drains inside the boundaries of your property.

While the sewerage company is responsible for lateral drains, which are usually outside of property boundaries, and sewers. Although most sewers are now publicly owned, there are still some private or unadopted sewers. If your property is served by one of these, you may be responsible for maintaining it.

In essence, you, the homeowner is accountable for your private sewers and drains, these include pipes within your property boundary (i.e beneath your house, garden and driveway), and systems that take away flows from your property where they connect to pipework serving your neighbours.

Private drains that are blocked/clogged or broken will need to be paid for by you, and private companies hired to carry out the work can incur enormous costs to the homeowner. The best solution to make sure you are protected from unforeseen damage is to sign up to a payment plan like the ones we offer at Drain Protection UK.

Occasionally, homeowners are legally required to have insurance for the drains within your property. (You should check with your building insurance company whether this is the case.) Our plans can be issued as an addition to any insurance policy’s you may already have. Our plan’s are designed to help you cover the costs - offering more detailed coverage - keeping your property systems suitably maintained. Please subscribe to our blog as we hope to expand on the benefits of our cover plan more in the future.

In some circumstances, your local authority (usually the environmental health department) can order you to carry out improvement work or replace a private drain. If your drain is too small for your property or if it’s causing a blockage that runs into serious repair problems that could affect your health or put you or others at risk, you could be ordered by local authority to carry out the work. The council is authorised to come out to inspect your home if the problems appear serious and you the homeowner are not taking steps to put things right.

The council can take action if you the home owner or property landlord
- doesn't respond
- fail to fix things within a reasonable time
They might do an informal home visit before deciding if a formal environmental health inspection under the Housing Health and Safety Rating System (HHSRS) is needed.



Our customers can sometimes be misled into thinking these products are safe to flush. The primary causes of avoidable blockages are fats, oils and grease being put down the sink, or wipes and other bathroom non biological waste being flushed down the toilet.

Another sneaky culprit is hair washed down the drain during showers or while washing your hair in the shower or sink eventually creating a clog. Hair products and soaps can create major issues displaying in full blockages or slow drainage issues. These products often contain oils and fats that when paired with hair create small fat burgs in yoru system.

Signing up to a service plan with us helps eradicate the cost of pricey plumber & engineer callouts not to mention potential flooding and pollution caused by avoidable blockages!

A little advice on Drain Cleaners from your team at Drain Protection UK
There are some drain cleaners out there that claim to be ‘instant drain unblockers’. Whatever is causing the clog.... it’ll likely be TOO severe to breakdown with chemicals alone. Many of these products claiming to clear your drains are extremely corrosive and can cause more damage to your system than actual help from a trained engineer.

Be extra careful if you choose to unblock any drainage yourself. Wear gloves, protective clothing and eye protection. Try to avoid extremely corrosive drain unblocking products as these can cause more trouble than they’re worth.

Find your local council website on GOV.UK

Our best advice is to call our customer service team and we will supply one of our qualified engineers the same day.

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Keeping Drains & Pipes Clear

27/06/2020
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Keeping Drains & Pipes Clear! How To avoid unnecessary damage 😉 🙋

Plugholes and toilet bowls should be for used water and NOT general waste. Cooking fat & wet wipes can cause HUGE blockages. To avoid unnecessary blockages, we advise you put items such as wet wipes and sanitary products in the bin to protect your pipes from blocking and causing bathroom or kitchen flooding. Sink strainers also help to catch any small bits of food that might otherwise get into your drains.

What Should You NEVER put down your drains: Cooking fat, oil and grease
- Leftover food from plates and pans
- Kitchen roll
- Pasta & Rice
- Coffee Grounds
- Egg Shells
- Bones
- Medications
- Potato Peel
- Sanitary Items
- Cotton Balls
- Flour
- Nappies
- Hair
- Chewing Gum
- Dairy Products

Our customers can sometimes be misled into thinking these products are safe to flush. The primary causes of avoidable blockages are fats, oils and grease being put down the sink, or wipes and other bathroom non biological waste being flushed down the toilet.

Another sneaky culprit is hair washed down the drain during showers or while washing your hair in the shower or sink eventually creating a clog. Hair products and soaps can create major issues displaying in full blockages or slow drainage issues. These products often contain oils and fats that when paired with hair create small fat burgs in yoru system.

Signing up to a service plan with us helps eradicate the cost of pricey plumber & engineer callouts not to mention potential flooding and pollution caused by avoidable blockages!

A little advice on Drain Cleaners from your team at Drain Protection UK
There are some drain cleaners out there that claim to be ‘instant drain unblockers’. Whatever is causing the clog.... it’ll likely be TOO severe to breakdown with chemicals alone. Many of these products claiming to clear your drains are extremely corrosive and can cause more damage to your system than actual help from a trained engineer.

Be extra careful if you choose to unblock any drainage yourself. Wear gloves, protective clothing and eye protection. Try to avoid extremely corrosive drain unblocking products as these can cause more trouble than they’re worth.

Our best advice is to call our customer service team and we will supply one of our qualified engineers the same day.

#draindamage #blocked #draincleaning #draincover #drainpipe #draineffect #drainer #drainspotting #drainagesolutions #corrosivedraincleaner #corrosivedamage

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Current Government Guidance during COVID-19

15/05/2020
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Current government guidance for plumbers and heating engineers in the COVID-19 lockdown....

is that they should only attend emergency jobs if they are able to enact Public Health England's guidance on social distancing.

During the current COVID-19 outbreak, many of our customers at Drain Protection UK will be asking how we will reach them when repairs and maintenance tasks are imperative to keep your household running smoothly.

Many will be questioning whether tradespeople are allowed in their homes Some common questions we have experienced are:

We are having huge problems with our boiler, are plumbers and engineers allowed in my house at this time? We have a constant leak and can’t use our bathroom. Can I call an emergency plumber? Will I be protected if a tradesperson enters my house? How will I pay when human contact is restricted?


The good news is, as long as the work to be carried out is essential and absolutely necessary engineers and tradespeople are able to carry out essential job rolls.

Our advice to our customers and trades team is as follows:

Practise social distancing at all times
- Question, is it essential or can it wait? Remember your service plans with us cover you throughout the year so if problem is manageable short term we advise the best way to limit the risk is to postpone any non-essential until government guidelines have relaxed person to person interaction. This keeps yourself and our engineers safe.
- No work will be carried out by any of our team that have or are showing symptoms of Corona Virus.
- You should not call one of our team to visit if you have or are showing symptoms of Corona Virus. Please wait untill you have medical clearance from your Doctor or Health provider.
- Do not shake hands with your trades person.
- We ask that home owners stay in another room, away from the work area(s) whilst the work proceeds, and with permission ventilate the work area where appropriate, e.g. by opening a window.
- We will ensure good communication between us, yourself and any tradesperson that will be entering your home.
- Payment for any work carried out is taken care of by us your service provider. (Subject to Terms & Conditions) So you don’t need to worry about cash being exchanged.

Help & Information Sourced from: which.co.uk

Government advice during the COVID-19 pandemic is constantly being updated so it is important to keep up to date with their latest guidance. https://www.gov.uk/coronavirus

Advice from Grace Gausden, This is Money:,
With the lockdown now in full effect, the number of questions surrounding what people can and can't do is growing.

One of the key questions is around tradespeople and whether or not they should be entering homes. Having a broken boiler is certainly a pain and, at a time like this, incredibly inconvenient, especially as you will spending even more time at home than normal.
The likelihood is, more boilers are under strain with people at home more using hot water and heating. As to whether you can get it repaired, there is currently no overarching rule as to whether or not engineers can still make home visits and it will depend on each company individually as to what they decide to do.Ofgem, the energy watchdog, said that it expects suppliers to have the 'safety, health and wellbeing of their customers as their central priority with a particular focus on risks to vulnerable customers or where customers are at risk of going off supply or have gone off supply.' How this is enacted by each plumbing firm is up to them.

Help & Information Sourced from: thisismoney.co.uk Ultimately, while there appears to be a valid reason for allowing someone to come into your home, you our customer need's to make sure you're comfortable with this first and take all necessary steps to minimise the risks to yourselves and the person coming into your home. We advise cleaning any surfaces the repair person is likely to touch before they arrive and after they leave.

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Not All Emergencies Are Obvious.

17/09/2019
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Not All Emergencies Are Obvious.

Nasty odours from your drain’s outside, to stagnant water in your plumbed appliances, can spell disaster long term.

Emergency plumbers are our saviours in a crisis. Imagine waking up to a leak or burst pipe, no hot water or floods in our kitchen or bathroom. Using our emergency service provides immediate relief to a household struck by disaster. Perhaps more importantly we provide a lasting solution that can be implemented as quickly as possible. Let’s face it, no matter how skilled we are around the house, we are not as skilled as the trades men and women who deal with those issues on a daily basis.

We don’t advise homeowners to work on their own plumbing, drainage & hot water systems however it’s best to act fast. A burst pipe or boiler issue left longer than necessary can lead to long term damage incurring huge costs to our customers.

Whatever causes a blockage, we can fix it. Whether the solution is a manual unblock to clear a toilet, or drain water out of a bath, shower or basin, kitchen sink we can do it. If the problem is more complicated and linked to outside pipe work our engineers carry all the equipment they need. So whatever the job, there's no delay.

Our team will investigate the plumbing or boiler problem and advise you on the best solution. If we can’t fix the issue on site, we will supply a component part or in some cases install a replacement.

Fast Response Time Our fast response saves you time searching and making calls receive multiple quotes from unknown tradespeople. We’re available 24/7/365 to respond to your needs! We service the entire UK. Call us now on 0800 689 1862.

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How to Clear Clogged Drain Pipes?

14/07/2019
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Characteristics of Blocked Drains:

In the event the toilet proceeds to make sounds long after it’s been flushed, then you can be positive that trouble is brewing. There are a number of ways to eradicate them once blocked, an unblock in your toilet with such tools as a plunger. Continue this process till you find the water draining from the toilet. Drains may get blocked for a wide assortment of reasons, so it is vital for every person to understand the underlying cause of a blocked drain. If your drains are proving difficult to clear you might require a camera survey to figure out whether tree roots are at the base of it. A blocked drain is really one of the most usual problems encountered by households, and perhaps even commercial properties in Hampshire. The drain beyond the house is not any different, just larger.

If you would like to continue to see your waste water flowing as it should down the drain, you want to make certain you do what is needed as a way to avoid blocked drains. Be careful what you put down the drain, no wet wipes or fat and grease or food. Water keeps flowing and the dilemma isn’t noticed until the sludge at base of the chamber gets foul-smelling, or starts to overflow from the manhole. Everyone wants clean water, and a means of carrying away the waste sewage. Your residence’s will have an outdoor drain cover, you must take this off to check water is flowing. The Blocked Drains Cover Up

Unfortunately, there’s no way to avoid repair if there’s an issue with your drainage. Once it is detected, we can do the necessary repairs and make sure it works again normally. Difficulties with water flow may also be the source of a whole lot of issues, water is the enemy of foundations. In case the problem worsens, there’s a chance that underground pipes will collapse causing all types of pipe issues like back flows, erosion and blockages. In any event, for any sort of drain issues, feel free to get in touch with a specialist drainage engineer to fix it for you.

A great deal of individuals who do not understand how to correctly install pipes also have gone the DIY route and wind up with misaligned pipes. To save your plumbing pipes, it’s ideal to consult a drain expert. It’s normal for tree roots to wedge their way through pipes. Pipes are integral elements of any drainage job and it is extremely important that people that are thinking about installing their own pipes have an awareness of the pipework required. The pipes have to be fitted with good care in addition to attention because they are very fragile. A damaged drain main pipe can present several indications of a problem, in addition to the obvious reason that the drain needs unblocking.

Always focus on the factors causing blocked drains mentioned above so that it will be simple for you or the plumbers to resolve the problem when encountered. Our plumbers utilize CCTV cameras to see the internal subject of the blocked sewer drains. Plumbers can effectively get rid of the main cause of blocked drains but they couldn’t guarantee that it is not going to happen again later on. Thus, make certain that you call a skilled plumber for blocked drains. In case your plumbing does develop an issue and you want a fast solution, it’s handy to have the variety of a trusted drain plumbing service in your wallet or on the kitchen cork board.

If you are on a septic tank, you can’t escape from septic tank cleaning as the sludge becomes an issue for your tank. Based on the user/s of the septic system will determine how often it gets emptied, it is essential for individuals to comprehend what should and shouldn’t go down. Maintenance is important for a septic tank, and keeping it cleaning is paramount.

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How long will a boiler last before it needs repair?

04/05/2019
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How long will a boiler last before it needs repair?

Within the first six years 49% of boilers developed a fault of some description and the average cost of repairing a boiler fault was £188. In the past I’ve tended to purchase Worcester Bosch boilers as these have served me well and have had a good reputation within the industry. The latest Which report bares this out in that their figures indicate that only 38% of Worcester boilers developed a fault in the first 6 years. The most common faults on a boiler during the early years based on a recent Which survey of almost 5,000 members were:

1. Water leaking from the boiler
2. Boiler keeps switching itself off
3. Problems with built in controls of the boiler
4. Control panel error on the boiler could not be reset
5 Water leaking from the condensate pipe What is boiler insurance or a boiler service contract?
Boiler insurance or a boiler servicing contract is a policy which involves monthly or annual payment that guarantees the costs of repair should the boiler break under cover. There are a number of companies that now provide this specialist cover for landlords. Conditions and restrictions for each contract vary so it’s important to look at the details. The typical restriction is boiler insurance may not be available if your boiler is over a certain age so for a conventional boiler this may be 15 years but only 7 years for a condensing boiler (what does this say about the reliability of modern condensing boilers?) Other policies specifically exclude cover in certain types of building such as apartments in a block so it’s worth thumbing through the small print.

Many of the landlord boiler insurance companies will bundle their cover to include additional services such as a gas safety report. They also promise to replace the boiler if they are unable to fix the boiler or find the part. The exclusion to this promise is it only applies to relatively new boilers eg ones of less than 7 years of age.

There are two essential factors when deciding whether to get boiler insurance. Firstly the costs of repairing their boiler should it go wrong and secondly the hassle / convenience of trying to locate and employ an engineer to fix the problem.

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