Complete Home Protection Plan's To Suit Your Needs.

  • Mechanical Breakdown
  • Electrical Breakdown
  • Kitchen Appliances & TV's
  • Like for Like Replacement

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Add on Appliance Cover on All Plans

All your Home Systems under one policy
Replacement Service if our engineers cannot fix the appliance for any reason.
Electrical Breakdown
Mechanical Breakdown
No excess on claims made
Cover includes Kitchen Appliances/White Goods & Flat Screen TV's


Our Policies help reduce stress and avoid large repair bills if the worst were to happen.
frozen pipes, plumber, engineer, callout, no call out charge, lagging piper emergency call out sewerage-manhole-cover-repair-replacement-plumbing-leaks-plumbing&drains-drain-protect-uk

Add on At Any Time


All your Home Systems under one policy
You can add as many appliances to your plan as you require.
Home appliances, also known as Domestic Appliances or White Goods. White goods may need more practical skills, knowledge and machine specific tools required to repair them.
With other companies charging up to £80 per year per appliance, you can be sure to save money with Drain Protection UK.

Claims at Drain Protection UK

Absolutely ZERO excess to pay!
• Engineer/Tradesman costs and call out charge up to £500 per/year on any faults to your appliance the year.
• EXCLUDED: Cosmetic damage to your property or contents.
• EXCLUDED : American style Fridge Freezers


Available With:
Protection Plan 1: Drainage
Protection Plan 2: Boiler & Central Heating
Protection Plan 3: Drainage PLUS Boiler & Central Heating
  • We advise you check your Protection Plan Agreement document to make sure your problem is covered.
  • If you need an engineer, but the repair is not covered by your Protection Plan Agreement then you may be liable for extra costs. Your engineer should inform you where possible if you have incurred extra costs before carrying out any work. You should always double-check the small print of your agreement document to check for any exclusions before you have repair work done on your Home Systems.
  • To make a claim on your existing Policy please call our Claims Line: 0800 689 0157

What Exactly Are You Covered For?

Plan Breakdown →


What Is Covered
  • Mechanical Breakdown
  • Electrical Breakdown
  • Zero Excess on Any Claim
  • Repairs to Kitchen & Utility plumbing system damage.
  • Appliance Repair Specialists
  • Applianced Replaced on a like-for-like basis if BER
    Appliances We Cover
  • Washing Machine
  • Tumble Dryer
  • Washer/Dryer
  • Dishwasher
  • Extractor Fan
  • Fridge
  • Freezer
  • Fridge/Freezer
  • Cooker/Oven
  • Hob
  • TV's (Flat Screen Only)

Appliance Cover - Question's & Answers


Appliance / White Goods' Cover F.A.Q

What is Appliance Cover?
    Our Appliance Protection, sometimes known as White Goods, cover's you for partial or full, mechanical and electrical breakdown. If your appliance should breakdown, arrange an engineer to repair the appliance. If this is non-repairable, we will replace the faulty appliance with a like for like replacement up to £300.
What is Covered?
  • Mechanical Breakdowns
  • Electrical Breakdowns


  • Washing Machine
  • Tumble Dryer
  • Washer/Dryer
  • Dishwasher
  • Cooker
  • Hobs
  • Extractor Fan
  • Fridge
  • Freezer
  • Fridge/Freezer
  • TV's (Flat screen only
Do I need Appliance Cover?
  • Appliance Cover is optional cover that’s there to give you peace of mind and financial assistance when your kitchen appliance or flat screen TV breaks down. When you consider the potential cost of paying out for household appliance emergencies, Drain Protection UK's cover could save you a huge unattainable engineer bill or Appliance replacement.
Are there any restrictions?
  • There is a £500 limit to the engineer call out per Appliance/ per Claim. This includes time spend on repairs and parts
  • If your Appliance is Beyond Economical Repair, we will replace like for like up to £500
What is NOT covered?
  • American style Fridge Freezers are not currently covered in our plans
  • Except Flat Screen Tv's, currently we do NOT cover 'Brown Goods or Grey Goods' Such as:
    • DVD Players & Recorders
    • Blu Ray Players & Recorders
    • Set Top Boxes
    • Speakers
    • iPod Docks
    • CD Players
    • Projectors
    • Laptops
    • Mobile Phones
    • Desktop Computers

Common Appliance / White Goods' Issues

When do I need my Appliance Repaired?
When appliance is not behaving properly, or it stops working give us a call. Sometimes waiting can make the problem worse and can lead to further problems.
What Should I Do My Appliance Is Over Heating?
Appliances often overheat if it not cleaned regularly. The internal ducts turn into a hotbox which sends the hot air back to the drum.

You should unplug you appliance and not use it untill an engineer visits.
What are Common Appliance Problems?

- Make sure your appliance is plugged in, that it is turned on - Check for loose connections
- Try another outlet
- Turn the appliance on & off or reset machine
Freezer Frosting Over
Check for a broken door lid or gasket for leaks or damage. If the frost is specific to one area, that is likely where the gasket leak is.

The problem could be a break in the airtight seal between the door and freezer cabinet that keeps the air inside cold.
Ice Build Up in Fridge or Freezer
A blocked defrost drain is one of the most common causes. This happens when food particles or other debris clog up the drain hose, which can lead to ice build-up and can lead to water leaking out of the freezer and refrigerator.
Oven Stopped Working
If your oven won't heat at all, it could be a blown fuse or a burnt-out element.
If the Oven doesn’t turn on at all - check your circuit breaker box and reset the breaker if necessary and see if this fixes the problem.
Foul smelling Appliance
A dirty or damaged or missing filter can be the cause. We can easily replace with a brand new part that simply slots or clips into place.
Appliance Not Draining
Your appliance may have a clogged drain hose or the pump may be broken. A broken lid switch or belt could also be the culprit.
The drain hose loops to the top of the machine, and then down to the drain, enabling the tub to fill. When the water reaches the bend in the hose, it goes out of the drain.

Home Service Plans
To Suit Your Needs

  • Home Appliance
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  • Boiler & Heating
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  • Plumbing & Drainage
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  • Simple Switch
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  • Contact
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