Complete Home Protection Plan's To Suit Your Needs.

  • £500 - £5000 Cover
  • Internal & External Drainage
  • External Water Supply Pipe
  • Blocked Drains
  • Internal water damage
  • Manholes/ Interceptors
  • Burst Pipes
  • Gutters/Roofing (Clearance/Repair)

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Internal & External Plumbing & Drainage

It’s rare that homeowner’s insurance will cover all aspects of Plumbing & Drainage.

We specialise in the repair of Manholes/ Interceptors, Taps/Sinks (Blocks/Leaks), Baths/Showers (Blocks/Leaks), Gutters/Roofing (Clearance/Repair).

Our Protection Plans ensure you don’t have to deal with the disruptions that Damaged Plumbing and Drainage brings


When registering a new plan, oten the first question is.... “How much is this going to cost?” That question is usually followed by another: “Will my policy cover any of this?”


Our Plumbing and Drainage Policies help reduce stress and avoid large repair bills if the worst were to happen.
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Protecting our Customers

When you are setting up any new policy, it’s important note the level of coverage you require. While it’s impossible to plan for every outcome, take time to think about your needs as a homeowner. Remember our policies don't just cover Drainage and Plumbing systems. We cover the main aspects of your home including Boiler/ Heating & Appliance cover.

If you have further questions about using your policy with Drain Protection UK for Plumbing & Drainage needs - please contact us. We can provide pointers and can often troubleshoot over the phone or contact our expert engineers and arrange an appointment suited to you. We only provide high-quality work, professionalism and reliable customer service.

Claims at Drain Protection UK

Absolutely ZERO excess to pay!
• Engineer/Tradesman costs and call out charge up to £500 per/year on any faults to your Internal & External Plumbing & Drainage issues throughout the year.

Available With:
Protection Plan 1: Drainage


• Engineer/Tradesman costs and call out charge up to £2000 per/year on any faults to your Internal & External Plumbing & Drainage issues throughout the year.

Available With:
Protection Plan 3: Drainage & Plumbing PLUS Boiler & Central Heating
• EXCLUDED: Shared Drain's where several neighbouring properties' drains meet together before they join the public sewer is you local water companies job to maintain.
• EXCLUDED: Cosmetic damage to your property or contents
  • We advise you check your Protection Plan Agreement document to make sure your problem is covered.
  • If you need an engineer, but the repair is not covered by your Protection Plan Agreement then you may be liable for extra costs. Your engineer should inform you where possible if you have incurred extra costs before carrying out any work. You should always double-check the small print of your agreement document to check for any exclusions before you have repair work done on your Home Systems.
  • To make a claim on your existing Policy please call our Claims Line: 0800 689 0157

What Exactly Are You Covered For?

Plan Breakdown →

Our policies ensure that you can carry on with your day-to-day life without disruptions.


Internal Drainage
  • Repairs to Bathroom Leaks
  • Repairs to Blockages, Dripping or seized taps
  • Repairs to water leaking from toilets/Bathroom or tank overflows
  • Repairs to Kitchen & Utility plumbing system damage.
  • Repairs to a leaking and/or seized internal stop tap
  • Repairs to a water leak from central heating pipes, radiator valves and control valves
  • Clearance of a blocked sink, toilet or waste pipe
  • Drain and isolate a leaking hot water cylinder/radiator
  • Repairs to Leaking or blocked water supply
  • Repairs to leaking pipes or joints
  • Repairs to a non-flushing toilet
  • Repairs to washing machine and dishwasher (& other drainage Appliances)
  • Repairs to Inlet flexible pipes
External Drainage
  • Damage to household pipes & drainage systems
  • Repairs to damaged Guttering
  • Repairs to Soakaways
  • Unblocking of a waste or rainwater drain
  • Repairs to a leaking soil vent pipe
  • Repairs roofing missing or broken/loose tiles when causing internal water damage
  • Repairs to leaking overflow pipes
  • Repairing a leaking and/or blocked water supply pipe
  • Repairs to a blocked or leaking drainage pipe
  • Stack Pipes
  • Interceptors
  • Gully Pots
  • Stack Pipes
  • Foul Drains
  • Storm Drains

Plumbing & Drainage - Question's & Answers


Drainage & Plumbing Cover F.A.Q

What is Plumbing and Drainage Cover?
    Our Plumbing and Drainage Protection Plan covers a wide range of problems, including leaking pipes, blocked drains, blocked toilets and sinks as well as leaks or blockages to your water supply pipe.
What is Covered?
  • Leaks & Burst Pipe Repair
  • Plumbing & Drainage
  • Internal Plumbing repairs in your home
  • Sewage unblocking
  • CCTV inspection
  • Drainage Supply Repair
  • Water Supply Pipe
  • Cesspit
  • Burst Pipes
  • Gutters/Roofing (Clearance/Repair)
  • External Water Supply Pipe
  • Faulty Hot Water Cylinders
  • Blocked Drains
  • Baths/Showers (Blocks/Leaks)
  • Internal Water Damage
  • Manholes/ Interceptors
  • Damaged pipes & Drainage Systems.
  • Taps/Sinks (Blocks/Leaks)
  • Broken or loose roof tiles causing internal water damage.
  • Repairs to the plumbing system in your home and outbuildings and the water supply pipe within the boundary of your property.
  • Unblocking and repairing your drains and waste pipes to restore flow
Cover for Internal Electric Issues Including:
  • Blown Electrics
  • Faulty Circuits
  • Internal Rewiring
  • Repairs to the mains electrical system and wiring in your home
  • Electrics Covered up to £500
    Electrical Cover NOT Included:

  • Removal/replacement of spark plugs
  • Electric box maintenance
  • Removal / Replacement of Components (I.e) Plugs, Lights, Internet & TV boxes
Do I need Plumbing and Drainage Cover?
  • Plumbing & Drainage cover is optional cover that’s there to give you peace of mind and financial assistance when plumbing problems like leaks and blocked drains appear. When you consider the potential cost of paying out for household emergencies, Drain Protection UK's cover could save you a huge unattainable engineer bill.
What is NOT Covered?
  • Cosmetic damage caused by drainage faults of leaks
  • Shared drains
  • Faults caused by someone else you used for repairs or design faults
  • Repairs to the plumbing system outside the boundry of your property
  • Shared 'private' sewers ( As of October 2011, Water and sewerage companies are now responsible for these repairs.) Please visit Water.org for more information

Common Drainage & Plumbing

Where is the leak coming from?
Shower, bath, tile and drain leaks can cause major damage. Many leaks are caused by water escaping out of the enclosure. More signs of damage include: Loose tiles, persistent mould, peeling paint, stains or even drips from the ceiling under the bathroom.

Check for source of leak by: splashing water around the shower door and frame. Leaks around the frame may take five minutes or longer to show up If the door has rubber gaskets or a rubber door sweep, check them for gaps. Check for any gaps where the shower or bath meets the flooring.

I have frozen pipes
frozen pipes, plumber, engineer, callout, no call out charge, lagging piper emergency call out sewerage-manhole-cover-repair-replacement-plumbing-leaks-plumbing&drains-drain-protect-uk Frozen pipes are very common winter home emergencies and can be the worst too. Not only will they cause the water supply to seize up, but the water can burst the pipes apart when it freezes. The water will thaw, the pipe will leak and thus causing devastating property damage and potentially damage electrical supply and the structural integrity of your home. Be sure to be careful defrosting them, you could potentially cause more unnecessary damage to the pipes. Pipe insulation is the best way to prevent pipes from freezing.

Cavity wall insulation draught-proofing can further protect your plumbing.
Are My Drains Blcoked?
lagging piper emergency call out sewerage-manhole-cover-repair-replacement-plumbing-leaks-plumbing&drains-drain-protect-uk The biggest contributor to blocked drains is substances other than water being poured down the drain.

- Pour grease and oil in the bins instead of down the drains.
- Use drain unblocker every few months to keep drains clear.
- Use drain covers to collect hair and foodstuffs.
My Gutters Are Blocked
lagging piper emergency call out sewerage-manhole-cover-repair-replacement-plumbing-leaks-plumbing&drains-drain-protect-uk Clean debris out of gutters once or twice a year, ideally in the middle of autumn and early spring, to make sure that the heavy storms during winter do not produce excess damage. It can be a dangerous job in the winter months when it is dark and wet, so try to avoid doing it during this time.
How do i temporarily stop a water leak?
lagging piper emergency call out sewerage-manhole-cover-repair-replacement-plumbing-leaks-plumbing&drains-drain-protect-uk First step is to turn the water off. You don't have to shut down the entire system if possible, turn off the water nearer to the source of the leak. Attaching isolation valve's to isolated areas means you’re able to shut off the water to specific areas.
Should i lag the boiler condensate pipe?
lagging piper emergency call out sewerage-manhole-cover-repair-replacement-plumbing-leaks-plumbing&drains-drain-protect-uk A very common reason for winter boiler breakdowns is frozen condensate pipes.
Being outside means that during the winter months, the acidic water running out of the condensate pipes is prone to freezing. Any water that freezes inside the pipe ends up blocking more water from escaping through the pipe, meaning that water builds up in the boiler.
To prevent this issue, insulate your condensate pipe, or alternatively, use a condensate pipe heater. This will ensure your condensate pipe does not freeze up when the first frosts fall.
Should I lag taps and pipes?
lagging piper emergency call out sewerage-manhole-cover-repair-replacement-plumbing-leaks-plumbing&drains-drain-protect-uk Pipe insulation is the best way to avoid frozen pipes, and frozen pipes can cause your plumbing and heating system to fail or can spring leaks. Lag your indoor pipes – insulating your hot water pipes should also improve your energy efficiency – and get your outdoor tap lagged to prevent it from freezing in the winter.
What is a sewerage manhole?
A sewerage manhole, or inspection chamber, is there to allow maintenance on the underground public sewer or drain.

A manhole is usually 2ft in wide, can be round or triangular, and is made of heavy duty metal.
Where is my sewerage manhole?
sewerage-manhole cover, repair pipes, replacement plumbing, fix leaks, plumbing & drains, drain protect uk Not every property will have a manhole on the premises, for example if you share a sewer it may be on a neighbouring property. If the manhole is inside your property boundary, and is not shared with another property, the manhole will be the home-owner's responsibility.

Remember sewer manholes in the road, footpath or other public land are not the homeowners responsibility.
Why Is There A Man Hole On My Property?
Some developers may have laid sewers within the private land to serve a particular row of houses. Typically located at the back of the houses, the sewers facilitate the connection of sanitary drain lines from kitchen and toilets to the public sewerage system.

If the manhole is inside the boundary of your property and is not shared with another household, it is your (or your landlord's) responsibility. The manhole cover is usually an access point for a drain and not the main sewer.

If you have a broken or damaged manhole within your property boundary, please call us and let us know.
Damaged or missing man hole covers
If you spot a broken or open manhole the best thing to do is cordon it off and contact us.
We'll area safe and make sure any defective covers you are responsible for are repaired or replaced.
Who is responsible for repairing drains and sewers?
Generally speaking, you’re usually responsible for drains inside the boundaries of your property, while the sewerage company is responsible for lateral drains, which are usually outside of property boundaries, and sewers. Although most sewers are now publicly owned, there are still some private or unadopted sewers. If your property is served by one of these, you may be responsible for maintaining it. information taken directly from,: www.citizensadvice.org.uk
Are My Drain's Private?
Your Drains are private up to the point of your property boundary. When a pipe crosses the property boundary, or the section of pipe is shared with another property it then becomes your responsibility.

If They are faulty or damaged, please give us a call.

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